Legal

Privacy Notice

Last updated: 10 January 2026

Data Controller

Penta Energy is the data controller responsible for your personal data collected through this website.

Categories of Personal Data Collected

We may collect the following categories of personal data:

  • Contact information (name, email address, telephone number)
  • Professional information (company name, job title)
  • Enquiry details and correspondence
  • Technical data (IP address, browser type, device information)
  • Usage data (pages visited, time spent on site)

Purposes and Lawful Bases

We process personal data for the following purposes and on the following lawful bases under the UK General Data Protection Regulation (UK GDPR):

Responding to Enquiries

We process contact and enquiry information to respond to your requests and provide information about our services. Lawful basis: Legitimate interests in operating our business and responding to commercial enquiries.

Website Analytics and Improvement

We process technical and usage data to understand how our website is used and to improve its functionality and content. Lawful basis: Legitimate interests in improving our website and services, with consent for analytics cookies.

Legal and Regulatory Compliance

We may process personal data to comply with legal obligations and to establish, exercise, or defend legal claims. Lawful basis: Legal obligation and legitimate interests.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Retention periods vary depending on the type of data and the purpose for which it is held. Contact and enquiry data is typically retained for a period appropriate to the nature of the enquiry and any subsequent business relationship.

Data Sharing and Processors

We may share personal data with third-party service providers who process data on our behalf, including:

  • Website hosting and infrastructure providers
  • Analytics service providers
  • Email and communications platforms
  • Professional advisers and service providers

All third-party processors are required to maintain appropriate security measures and to process personal data only in accordance with our instructions.

International Transfers

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the UK Information Commissioner's Office, to ensure your data is protected to UK standards.

Your Rights

Under UK data protection law, you have the following rights:

  • The right to access your personal data
  • The right to rectification of inaccurate personal data
  • The right to erasure in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability
  • The right to object to processing based on legitimate interests
  • The right to withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the UK Information Commissioner's Office if you believe your data protection rights have been breached.

Contact for Privacy Enquiries

If you have any questions about this Privacy Notice or wish to exercise your data protection rights, please contact us at:

Email: enquiries@pentaenergy.co.uk

Updates to This Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The "Last updated" date at the top of this page indicates when this notice was last revised.